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1. Subscription & Access
BPO REO Machine is a digital software service. Your subscription price and billing interval are disclosed during checkout. No physical products are shipped. Access generally continues while your account and required subscription remain active. Subscriptions automatically renew unless canceled before the next billing date. You may cancel at any time to prevent the next renewal. Cancellation ordinarily remains effective at the end of your then-current paid billing period.
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2. Refunds
Unless a different refund guarantee or promotional policy is expressly provided at checkout, subscription payments are non-refundable after the applicable billing period begins. Billing questions may be submitted to [email protected].
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3. Software & Automation Disclaimer
BPO REO Machine is designed to assist with BPO/REO workflow, property information, comparable properties, photos, adjustments, form autofill, and related administrative tasks. Automated information and calculations may contain errors. You agree to review and approve all information before submitting any BPO, valuation, form, report, or other work product.
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4. Professional Responsibility
BPO REO Machine does not replace your professional judgment. You remain responsible for property analysis, comparable selection, adjustments, opinions of value, comments, photographs, BPO submissions, client instructions, asset manager requirements, MLS and brokerage rules, and applicable licensing requirements and laws.
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5. Disclaimer of Results
BPO REO Machine does not promise or guarantee assignments, listings, clients, income, revenue, profitability, or other business results.
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6. Risk Acknowledgment & Hold Harmless
You acknowledge that real estate activities, BPO work, REO work, valuations, business activities, and automated software involve risk. To the fullest extent permitted by applicable law, you agree not to hold Affinity Digital Marketing Agency LLC, DBA BPO REO Machine, or its owners, employees, contractors, or affiliates liable for business or financial losses arising from reliance upon or use of the Services, except where liability cannot legally be excluded.
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7. Third-Party Platforms
BPO REO Machine may interact with websites, APIs, MLS data, mapping services, public records, payment processors, and other third-party platforms. We cannot guarantee third-party systems will remain available, unchanged, compatible, or error-free.
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8. Communications
You consent to communications necessary to operate your BPO REO Machine account and subscription. Where you separately provide marketing consent, you may also receive promotional email, telephone, and SMS communications. Message and data rates may apply. Reply STOP to eligible SMS marketing messages to opt out.
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9. Intellectual Property
Your subscription provides access to BPO REO Machine but does not transfer ownership of the software, source code, browser extension, designs, proprietary workflows, trademarks, or other intellectual property.
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10. Governing Law
This Agreement is governed by the laws of the State of Florida. Disputes shall be handled in a court of competent jurisdiction in Florida, subject to applicable law.
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11. Acceptance
By completing your purchase, creating an account, or using BPO REO Machine, you acknowledge that you have read and agree to this Purchase, Subscription & Hold Harmless Agreement and the applicable Terms & Conditions and Privacy Policy.
